✦ Shipping info
All orders are hand packed with care and shipped from Western Australia.
Orders can take 1 to 4 working days to prepare normally. In busier seasons and drops, this may take up to 7 to 10 working days. We offer free shipping for domestic orders over $100AUD. Thank you for your understanding!
| Shipping Method | Includes |
| Within Australia | Tracking and/or signature on delivery |
| International Standard | Tracking |
| International Standard + Signature | Tracking, signature on delivery |
| Express Post | Express shipping, tracking, signature on delivery |
✦ Taxes & Fees
Any taxes or fees incurred through international customs may need to be paid by the receiver. The duties and taxes incurred are based on the customs and regulations of your country. We have no control over the duties pricing or charges.
We handle import duties fee collection for shipments to some countries below, meaning the duties & taxes are collected at checkout and settled before the parcel reaches you, so you are not asked to pay anything on delivery. No additional action is required after checkout.
| Country | Duty collection |
| Australia | ✔ All domestic orders are GST inclusive, no additional action is required. |
| United States | ✔ Tariff duties & taxes collected at checkout, no additional action is required. |
| United Kingdom | ✔ VAT collected, no additional action is required after checkout. |
| Canada | ✔ If applicable, taxes & duties will be collected and no additional action is required after checkout. |
| Germany | ✔ Import duties & fees will be collected, no additional action is required after checkout. |
| Sweden | ✔ Import duties & fees will be collected, no additional action is required after checkout. |
| Denmark | ✔ Import duties & fees will be collected, no additional action is required after checkout. |
| EU Countries & Northern Ireland | ✘ Please not that we do not collect VAT/duties on your order so your parcel will incur the additional VAT payment that need to be settled by the recipient before receiving your parcel. Unfortunately this is out of our control and is under the regulation of EU import laws. |
| For all other countries | ✘ Any taxes or fees incurred through all other international customs will need to be paid by the receiver. |
— For GPSR / EU General Product Safety Regulation information, please check here.
— You can find out about the customs and regulations of your country in your local postal service guides.
✦ Estimated delivery times
Orders are shipped through Australia Post. Please check your tracking number to see the status of your parcel delivery! :) Below are only estimated time frames from Australia Post.
| Country | Express | Standard |
| Australia | 2 - 4 business days | 3 - 8 business days |
| New Zealand | 5 - 8 business days | 8 - 12 business days |
| United States | 4 - 9 business days | 6 - 12 business days |
| United Kingdom | 4 - 8 business days | 6 - 12 business days |
| Canada | 4 - 7 business days | 5 - 10 business days |
| Germany | 4 - 8 business days | 6 - 12 business days |
| France | 4 -8 business days | 7 - 12 business days |
| Netherlands | 4 - 8 business days | 5 - 10 business days |
| Singapore | 4 - 8 business days | 6 - 10 business days |
| Hong Kong | 5 - 10 business days | 7 - 13 business days |
| Indonesia | 8 - 12 business days | 10 - 18 business days |
| Malaysia | 5 - 10 business days | 10 - 15 business days |
| China | 10 - 18 business days | 15 - 25 business days |
| South Korea | 5-10 business days | 10 - 18 business days |
| Japan | 4 - 8 business days | 6 - 10 business days |
| All other countries | 8 - 18 business days | 9 - 25 business days |