Shipping Info
✦ Shipping info
| Shipping Method | Includes |
| Within Australia | Tracking and/or signature on delivery |
| International Standard | Tracking |
| International Standard + Signature | Tracking, signature on delivery |
| International Express | Express shipping, tracking, signature on delivery |
✦ Taxes and Fees
Any taxes or fees incurred through international customs may need to be paid by the receiver. You can find out about the customs and regulations of your country in your local postal service guides.
US Customers — Duties & fees from tariffs will be collected at checkout on behalf of US customs, no additional action is required.
UK Customers — VAT will be collected at checkout on behalf of UK customs, no additional action is required.
EU & Northern Ireland Customers — Please not that we do not collect VAT upon order so your parcel may incur additional VAT payments that need to be paid before receiving your parcel. Unfortunately this is out of our control and is under the regulation of EU import laws.
✦ Estimated delivery times
| Country | Express | Standard |
| Australia | 2 - 3 business days | 3 - 10 business days |
| New Zealand | 5 - 8 business days | 8 - 12 business days |
| China | 10 - 18 business days | 15 - 25 business days |
| Japan | 4 - 8 business days | 6 - 10 business days |
| South Korea | 5-10 business days | 10 - 18 business days |
| Singapore | 4 - 8 business days | 6 - 10 business days |
| Hong Kong | 5 - 10 business days | 7 - 13 business days |
| Indonesia | 8 - 12 business days | 10 - 18 business days |
| Malaysia | 5 - 10 business days | 10 - 15 business days |
| United States | 4 - 9 business days | 6 - 12 business days |
| Canada | 4 - 7 business days | 5 - 10 business days |
| United Kingdom | 4 - 8 business days | 6 - 12 business days |
| France | 4 -8 business days | 7 - 12 business days |
| Germany | 4 - 8 business days | 6 - 12 business days |
| Netherlands | 4 - 8 business days | 5 - 10 business days |
| All other countries | 8 - 18 business days | 9 - 25 business days |