Shipping Info
✦ Shipping info
All orders are hand packed with care and shipped from Perth, Western Australia. Orders can take 1 to 4 working days to prepare normally. In busier seasons and drops, this may take up to 7 to 10 working days. Thank you for your understanding!
| Shipping Method | Includes |
| Within Australia | Tracking and/or signature on delivery |
| International Standard | Tracking |
| International Standard + Signature | Tracking, signature on delivery |
| International Express | Express shipping, tracking, signature on delivery |
✦ Taxes and Fees
Any taxes or fees incurred through international customs may need to be paid by the receiver. You can find out about the customs and regulations of your country in your local postal service guides.
UK Customers — VAT will be collected at checkout, no additional action is required.
EU & Northern Ireland Customers — Please not that we do not collect VAT upon order so your parcel may incur additional VAT payments that need to be paid before receiving your parcel. Unfortunately this is out of our control and is under the regulation of EU import laws.
✦ Estimated delivery times
Orders are shipped through Australia Post. Please check your tracking number to see the status of your parcel delivery! :) Below are only estimated time frames from Australia Post.
| Country | Express | Standard |
| Australia | 2 - 3 business days | 3 - 10 business days |
| New Zealand | 5 - 8 business days | 8 - 12 business days |
| China | 10 - 18 business days | 15 - 25 business days |
| Japan | 4 - 8 business days | 6 - 10 business days |
| South Korea | 5-10 business days | 10 - 18 business days |
| Singapore | 4 - 8 business days | 6 - 10 business days |
| Hong Kong | 5 - 10 business days | 7 - 13 business days |
| Indonesia | 8 - 12 business days | 10 - 18 business days |
| Malaysia | 5 - 10 business days | 10 - 15 business days |
| United States | 4 - 9 business days | 6 - 12 business days |
| Canada | 4 - 7 business days | 5 - 10 business days |
| United Kingdom | 4 - 8 business days | 6 - 12 business days |
| France | 4 -8 business days | 7 - 12 business days |
| Germany | 4 - 8 business days | 6 - 12 business days |
| Netherlands | 4 - 8 business days | 5 - 10 business days |
| All other countries | 8 - 18 business days | 9 - 25 business days |