Covid-19 Shipping


 
Hi everyone! Joelin here, Artist / Illustrator of Fiveonthe.

My online shop will continue to run as per usual, however due to the whole situation, there are delays to be expected!

Please be advised that international shipping is suffering from major delays due to the pandemic backlog! Some parcels can take up to 3 months to arrive just due to the delay. Due to flight cancellations and government restrictions because of COVID-19, Australia Post is working with partner airlines and other postal operators to move items as quickly as possible, so please keep that in mind if your parcel is taking slightly longer than usual to arrive! :)

Rest assured usually your parcel will still be on its way and keep an eye out on your tracking number as sometimes your shipment is only scanned on the day of delivery because of the sheer volume they have to send out!

I wish I could do more to speed up this process but once your parcel has been shipped, delivery will be handled by your local postal carriers. Over this year they have been swamped by an unprecedented volume of parcels, and as you can imagine it is a large influx to be delivered so I just want to thank everyone for their patience and support in this situation.

Any new updates on shop / art will be on my Instagram @fiveonthe
I hope that receiving the happy kupo mail from brings happiness to your day; it allows me to keep supporting myself and what I do, and I am appreciative of everyone who purchases from my shop even during these uncertain times! Thank you so much.